🤔Responsible Gambling

Updated: September 21, 2023

Understanding this information is vital for your wellbeing.

Understanding Terms

Words beginning with capital letters in this document have specific definitions provided below. These definitions apply regardless of whether they are in singular or plural form.

Definitions:

- "Account" refers to a unique profile set up for you to access our service or parts of it.

- "Company" pertains to Muchogaming N.V, also referred to as "We", "Us", or "Our" within this document.

- "Service" describes the online platform offered by the Company.

- "Website" is identified as Rollblock.

- "You" indicates the person or legal entity utilizing the Service, either individually or on behalf of an entity.

Responsible Gambling and Self-Exclusion:

We recognize that while gambling serves as entertainment for many, it can lead to adverse effects for some. Our commitment is to provide timely support for those negatively impacted.

Our approach to "Responsible Gambling" includes measures aimed at minimizing harm and offering proactive support to affected individuals.

Part of our strategy involves educating users on the risks associated with gambling to help maintain control over their habits.

Support and Resources:

Our support team is available to assist you via:

- Email: [e-mail]

Your privacy is paramount to us; rest assured that your personal information will be treated with the utmost confidentiality and not disclosed without your permission.

For self-assessment and additional information on gambling addiction, visit BeGambleAware's resources:

- BeGambleAware Self-Assessment Landing Page

- BeGambleAware Advice on Gambling

Responsible Gambling Tips at Rollblock:

To enhance your gambling experience, consider the following recommendations:

- Set a deposit limit in line with your financial situation, earmarked solely for entertainment.

- Avoid chasing losses. The purpose of gambling should be for enjoyment, not financial gain.

- Set a clear time limit for gambling activities to ensure it remains balanced with other interests.

- Gamble wisely: Refrain from gambling when under stress, depressed, or influenced by substances.

- Take regular breaks to avoid fatigue and maintain focus.

- Maintain just one account to easily track the time and money you spend on gambling.

Minor Protection:

Our services are intended for users aged 18 and above. Secure your login credentials to prevent access by minors. We recommend using internet filters to block access to inappropriate content for minors. A list of suggested filters is available at Famisafe.

Self-Exclusion:

If you're experiencing symptoms of gambling addiction or wish to pause your gambling activities for any reason, our "Self-Exclusion" option allows you to voluntarily restrict your access to gambling services. This action is binding for the duration you choose. To initiate self-exclusion, contact our support team and specify a period between 6 months and 5 years:

- Email: [e-mail]

Please note that self-exclusion is irreversible for the chosen period to safeguard your interests. Attempting to open a new account during this time is prohibited and may result in the permanent closure of your main account.